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OpenInlet

AI-Powered Referral Coordination That Closes the Loop

How It Works in 3 Seconds

📋
Referral Created
Echopad
Echopad
Patient Follows Through

Streamline referrals, reduce leakage, and ensure patients get the care they need with AI-powered referral coordination.

Real Impact, Real Results
Average Reduction: 40% Referral Leakage
Completion
60% Faster
Setup Time
<2 Weeks

Business Value for Decision Makers

For healthcare leaders facing referral leakage and care coordination challenges, OpenInlet delivers immediate ROI through improved patient retention, reduced administrative burden, and enhanced care continuity.

What You See

When a referral is created, AI automatically tracks status, sends reminders, and ensures patients complete their referred appointments—all without manual staff intervention.

Key Benefits

  • Reduce referral leakage and improve care continuity
  • Automate referral tracking and follow-up
  • Ensure patients complete specialist appointments
  • Track referral outcomes and measure success
LIVE DEMO

OpenInlet

Referral → Tracking → Completion

STEP 1Referral Created
Specialist Referral
Patient: John Smith
To: Dr. Martinez (Cardiology)
Reason: Cardiac evaluation
STEP 2Automated Follow-up
Patient Reminder
Day 2

"Hi John! Dr. Johnson referred you to Dr. Martinez for cardiac evaluation. Please call to schedule: (555) 123-4567"

Status Check
Day 7

"Following up on referral—have you scheduled with Dr. Martinez yet? Reply YES if completed."

STEP 3Referral Completed
Patient Seen by Specialist
Appointment ScheduledMarch 15 at 10:00 AM
Patient Attended VisitConfirmed March 15
Referral complete • Care continuity maintained • Outcome documented

Impact Metrics

40%
Reduction in referral leakage
60%
Faster referral completion
80%
Staff time saved

Perfect For

Primary care practices, specialty clinics, and health systems looking to improve referral completion rates and care coordination.

Traditional vs AI-Powered

How Referrals Were Done: Then vs Now

From fax machines and phone tag to instant digital coordination with complete health records

Old Manual Methods
vs
Modern OpenInlet System

📠 Fax, Phone & Paper Era

Fax machines - wait hours for confirmation
Phone tag - 5+ calls per referral
Paper forms - manually filled, mailed
Days/weeks to complete process

☁️ Digital Health Records Era

EHR integration - instant digital referral
AI automation - zero phone calls needed
Secure records - HIPAA-compliant sharing
Minutes - complete referral instantly

Watch auto comparison • Tap to control

5-7 days
Average referral time (old way)
< 5 min
With digital OpenInlet
Simple Process

How OpenInlet Works

Three simple steps from referral creation to patient follow-through

1

Create Referral

Provider creates referral in EHR. OpenInlet automatically captures it and initiates tracking—no manual entry needed.

2

AI Follows Up

AI sends patient reminders via SMS/email, tracks status, and escalates if needed—all automatically without staff intervention.

3

Patient Completes

Patient schedules and attends appointment. Status syncs back to EHR automatically. Referral loop closed.

That's it! No complex setup, no training required.

See It In Action
For Healthcare Leaders

Simple Setup, Powerful Results

From first demo to live deployment—designed specifically for busy healthcare organizations

Quick Deployment

Live in less than 2 weeks

  • Zero IT Burden: Cloud-based deployment requires no infrastructure changes or IT resources
  • EHR Agnostic: Works with Epic, Cerner, Athena, or any EHR via HL7/FHIR integration
  • Pilot-First Approach: Start with selected providers to prove ROI before full rollout
  • Custom Workflows: Configure reminder timing and escalation rules for your practice

Staff-Friendly Training

95%+ adoption in 30 days

  • 15-Minute Training: Simple onboarding gets care coordinators tracking referrals on day one
  • Champion Program: Early adopters become advocates, driving peer adoption through demonstrated success
  • Ongoing Support: Dedicated success manager and 24/7 technical support ensure smooth adoption
  • Usage Analytics: Track adoption metrics and completion rates to demonstrate value

Clinical-Grade Security

HIPAA compliant & patient data protected

  • HIPAA & SOC 2 Certified: Full HIPAA compliance with BAA included, SOC 2 Type II certified annually
  • Secure Data Sharing: HIPAA-compliant secure health record sharing and encryption
  • End-to-End Encryption: AES-256 encryption in transit and at rest with enterprise key management
  • Audit Logging: Complete audit trail of all access and modifications for compliance reporting

Real Cost Savings

See immediate financial impact

  • Reduced Referral Leakage: Average 40% reduction in referral leakage = $350K+ annual revenue retained
  • Faster Completion: 60% faster referral completion improves patient outcomes and satisfaction
  • Staff Time Saved: 80% reduction in manual follow-up calls saves hours per week
  • Network Retention: Keep patients within your healthcare system, improving care continuity

FAQ

Common questions

Everything you need to know about OpenInlet by Echopad.

Get Started

Ready to see Echopad in action?

Book a quick walkthrough and leave with a clear automation plan.

15-minute call, no obligation.